Refund Policy

1. 24-Hour Money-Back Guarantee

We stand behind the quality of our IPTV service. Every paid subscription is covered by a full 24-hour money-back guarantee starting from the moment your line is activated.

2. Eligibility

To be eligible for a refund, you must:

• Request the refund within 24 hours of activation.
• Provide your order ID and the email used at checkout.
• Describe the issue you experienced so we can improve.

3. Non-Refundable Items

The following are not eligible for a refund: reseller credit top-ups, renewals of an already-active subscription, and accounts terminated for violating our terms of service.

4. How to Request a Refund

Contact us via WhatsApp or email with your order details. Approved refunds are processed within 5–7 business days to your original payment method.

5. Free Trial

We strongly recommend testing our service with a free 3-hour trial before purchasing to make sure it works perfectly on your device and network.